Is the ability to change one’s communication behavior to reach excellence a discipline? Any professional athlete, musician or actor understands the ONLY way to improve is through determination, focus, passion and discipline to do what it takes to succeed. No matter how they feel, the temptation to just throw in the towel because it’s easier […]
When was the last time you asked someone to give you feedback? The response you received may have sounded something like this: “Nice job. You did well.” You have been told nothing. Was this feedback a result of your clear message? Or did it mean you connected with your listener? If you want to grow […]
I’ve heard every excuse possible from individuals expressing why they may have not communicated the way they intended to. The excuses come from individuals who tend to lack confidence and self-esteem. Or individuals who believe they’re better than what reality states. Top Excuses “If I knew what I was talking about I wouldn’t say non-words.” […]
Engaging, Interactive, and Effective Are you guilty of muting your phone during a conference call as you catch up on email or other tasks? During the first five minutes of a conference call the majority of your listeners will be distracted by other tasks if you don’t get them engaged. When conference calls are not […]
What Communication May Bring in 2012 If only we could predict what 2012 will bring. There is one idea that is a fact: face-to-face communication will be a critical element to building relationships, winning business and achieving personal development. 2011 proved to bring us a fast-paced business environment that required leaders who can create impact and […]
Are your communication skills where you want them to be? Another year is gone; what improvements have you made to ensure you’re communicating with impact and influence? Have you accomplished the goals you committed to in January? What have you done to be heard by your peers, clients and associates? 2012 checklist to increase your impact […]
We are ALL given the same amount of time in a day. The key is how we use this time. Whether you’re facilitating a meeting, delivering a presentation or making a sales call, NEVER, EVER go over the agreed-upon time. When you go over time you communicate to your listener that their time isn’t valuable. Executives […]
Our greatest competition is ourselves. We create self-talk or noise that distracts us from focusing on having impact and influence. We start convincing ourselves, “What if I forget what to say?” “What if this person doesn’t like me?” “I’m only comfortable when I know my message.” Self-talk will crush your confidence. This boxing match will […]
“So I want to talk to you about…” “So I’m excited to present…” “So we need to focus on…” Whether I’m working with executives, sales representatives or other professionals, the word “so” is the first word spoken and continues throughout their message. I was working with a group of experienced leaders who were dropping the word “so” […]
This week instead of having you read my communicating with influence tips, I thought I’d send you the tips via audio. The audio is titled, “Speak To Be Heard! Influencing Others to Take Action.” This is an interview with tips for sales professionals. Let’s face it, everyone of us sells and it’s never too late […]
